CloudOperationsCenter Implementation Support Service
CloudOperationsCenter Implementation Support Service
This service enables high-quality O&M experience and ensures long-term stability and reliability of services on the live network.
This service enables high-quality O&M experience and ensures long-term stability and reliability of services on the live network.
Application Scenarios
Application Scenarios

Service Resilience Enhancement
Based on customers' actual service scenarios and available tool capabilities, identify customer service resilience issues in four key areas: risk analysis, contingency plans, drill execution, and review and improvement.

Fault Response Capability Improvement
Specify the standard incident handling process and improve incident handling efficiency through contingency plans.

Monitoring Alarms Timeliness Verification
Use the fault injection function to verify whether monitoring metrics are accurate, whether monitoring dimensions are complete, and whether alarm thresholds are proper. This helps you improve the accuracy and timeliness of monitoring alarms.
Service Highlights
Service Highlights
Full-Process Drill Capabilities
This service leverages successful experience of mature Huawei Cloud products. It covers all online drill processes, including risk identification, drill scheduling, drill execution and review, and improvement closure.
Abundant Fault Injection Capabilities
Fault injection can be used for cloud hosts, cloud native, Huawei Cloud middleware services, and Java applications. Its effectiveness has been proven through years of chaos engineering practices.
Security Drill Capabilities
The fault injection capability supports automatic and emergency drill termination, ensuring secure and controllable drills.
Service Content
Service Content
Chaos Drills
Based on the best chaos drill practices on Huawei Cloud, this service provides a one-stop platform for chaos engineering. It allows users to implement end-to-end chaos drills from risk identification, emergency plan management, fault injection, to improvement and review, helping users improve resilience of cloud applications by proactively identifying and mitigating risks.
Chaos Drill Add-on Package
Charged for each additional drill scenario.
O&M platform IaC Design and Planning Service
This service evaluates your automated service scenarios and requirements through interviews, then crafts IaC specifications and solutions for resource provisioning, environment governance, and account setup.
O&M Platform IaC Implementation Service
Based on design solutions, this service assists you in developing IaC scripts for resource provisioning, account provisioning, security governance, and more. Based on a design solution and the implementation methods, this service can help you perform the following O&M operations: Demonstrate related capabilities to your customers and align with the final effect of delivery capabilities. Analyze your deployment environment, identify the software and hardware dependencies required for the installation, and assist you in resolving issues during the deployment to ensure successful deployment. Upload software packages and code to the installation environment, and install and deploy the software required based on the project implementation solution.
O&M Platform IaC Acceptance Service
This service designs IaC acceptance cases of the O&M platform, execute the acceptance cases, and test the IaC capability based on the acceptance cases. It then delivers IaC-related documentation, including the IaC usage guides, test cases, and test results.
ITSM Platform Integration Design Service
This service surveys and evaluates your service status and requirements on IT Service Management (ITSM) through interviews, and designs a solution for connecting to the ITSM platform based on the survey and evaluation results.
ITSM Platform Integration Development and Implementation Service
This service helps you develop ITSM integration capabilities according to design solutions, rolls out ITSM integration capabilities, and enables joint commissioning upon connection to ITSM.
ITSM Platform Integration Test and Acceptance Service
This service designs ITSM test cases, executes the test cases, and tests the ITSM capabilities based on the test cases, ensuring robust capability testing. Then, it delivers ITSM documentation, including ITSM usage guides, test cases, and test results.
Service Pricing Service Pricing
- Chaos Drills
- O&M platform IaC Design and Planning Service
- O&M Platform IaC Implementation Service
- O&M Platform IaC Acceptance Service
Chaos Drills
Service resilience improvement, fault response capability improvement, and monitoring and alarm timeliness verification
USD/times
$2,880.00 for each additional drill scenario
O&M platform IaC Design and Planning Service
This service evaluates your automated service scenarios and requirements through interviews, then crafts IaC specifications and solutions for resource provisioning, environment governance, and account setup.
USD/times
O&M Platform IaC Implementation Service
Based on design solutions, this service assists you in developing IaC scripts for resource provisioning, account provisioning, security governance, and more. Based on a design solution and the implementation methods, this service can help you perform the following O&M operations: Demonstrate related capabilities to your customers and align with the final effect of delivery capabilities. Analyze your deployment environment, identify the software and hardware dependencies required for the installation, and assist you in resolving issues during the deployment to ensure successful deployment. Upload software packages and code to the installation environment, and install and deploy the software required based on the project implementation solution.
USD/times
O&M Platform IaC Acceptance Service
This service designs IaC acceptance cases of the O&M platform, execute the acceptance cases, and test the IaC capability based on the acceptance cases. It then delivers IaC-related documentation, including the IaC usage guides, test cases, and test results.
USD/times
- ITSM Platform Integration Design Service
- ITSM Platform Integration Development and Implementation Service
- ITSM Platform Integration Test and Acceptance Service
ITSM Platform Integration Design Service
This service surveys and evaluates your service status and requirements on IT Service Management (ITSM) through interviews, and designs a solution for connecting to the ITSM platform based on the survey and evaluation results.
USD/times
ITSM Platform Integration Development and Implementation Service
This service helps you develop ITSM integration capabilities according to design solutions, rolls out ITSM integration capabilities, and enables joint commissioning upon connection to ITSM.
USD/times
ITSM Platform Integration Test and Acceptance Service
This service designs ITSM test cases, executes the test cases, and tests the ITSM capabilities based on the test cases, ensuring robust capability testing. Then, it delivers ITSM documentation, including ITSM usage guides, test cases, and test results.
USD/times
Service Process
Service Process
Related Recommendations
Related Recommendations
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